What information do we collect?
We collect information from you when you create an account on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, or a shipping address. If registered with our site we may store a record of your purchases including kCDesigns, classes, and subscriptions. You have the option to link your account with Ravelry for verification of pattern purchases made on that site. You may visit our site anonymously and can purchase kCDesigns without linking to Ravelry.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
- To fulfill your order and communicate with you about your purchases
- To provide access to digital purchases
- To improve customer service
- To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order.
Note: We do not send newsletters unless you subscribe. Creating an account or placing and order with our shop will not subscribe you to our newsletter. If at any time you would like to unsubscribe from receiving future newsletters, we include detailed unsubscribe instructions at the bottom of each newsletter.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
We do not collect an private financial information including credit cards, social security numbers, financials, etc.
How long do we keep your information?
We will keep your information and account as required to fulfill orders you make with us. This includes the ability for you to access digital purchases that do not expire. You have the right to request deletion of your information. Should you assert this right you agree that you understand and accept that all access to all your digital purchases and deliveries will be deleted and can not be restored at any point after your request to be forgotten is confirmed. We will remove your account, all purchases, and all reference to your personal information completely from our system within 7 business days of your confirmation.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We work with the named third parties listed below.
- Ravelry – If you chose to purchase a kCDesign that includes the PDF, the PDF portion of your purchase is executed via the pattern designer’s store located on Ravelry. This may include providing your email to Ravelry so they can fulfill delivery of your pattern receipt and under some circumstances place your purchased pattern in your Ravelry Library.
- PayPal – If you make a purchase from our shop we will use PayPal as our payment processor.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to the ‘Member Profile’ page.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.knitcompanion.com/about/termsofuse/
Your Consent
By using our site, you consent to our web site privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
This policy was last modified on February 11, 2021
Contacting Us
If there are any questions regarding this privacy policy or if you wish us to delete your account you may contact us using the information below.
www.create2thrive.com
PO Box 260463
Lakewood, CO 80226
USA
info(at)create2thrive.com